Telephone/Admin Volunteer

 

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Organisation Information
British Heart Foundation Charity Shop-Furniture and Electricals
Opportunity Description

Are you calm, collected and happy to chat on the phone? We’re always looking for friendly, confident and helpful people to join our team and become the voice of your local shop. You will be the first point of contact for our customers helping them with any
enquiries and arranging collections for donations.

Come and be a part of your local team and learn customer service skills and gain experience. If you have good communication skills and able to follow administration processes accurately then come and be a part of our team and laugh and chat with other
volunteers over a cup of tea and a biscuit. Perfect for enhancing your CV and skills set we also offer our volunteers the choice to do free NVQ qualifications* England shops only subject to eligibility.

Essential Skills
Essential Skills: 
Reception or Customer Service
Listening Skills
Verbal Communication Skills
Desired Skills
Desired Skills: 
Reception or Customer Service
Listening Skills
Verbal Communication Skills
Interests
Interests: 
Charity Shops / Retail
Practical Considerations
Is this opportunity at a location with full disabled access?: 
Yes
When are Volunteers required?
Morning: 
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Afternoon: 
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday


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